Good to know
Before you order
Still curious? Email hello@snootly.shop and a human replies within one business day.
How long does shipping take?
US-brand products typically arrive in 3–7 business days. Most Snootly essentials arrive in 8–14 business days. These are estimates; check the delivery note on each product page. Items from different warehouses may arrive separately.
What if it doesn't work for my pet?
You have 30 days from delivery to request a replacement, exchange or refund — even if it's been used. Treats can be refunded but not returned.
How much is shipping?
Snootly essentials ship free at $35 or more, with $4.99 shipping below $35. Partner brands use supplier shipping rates shown at checkout. Products from different warehouses may have combined shipping charges.
How should I use and clean this?
Follow the sizing, suitability and care notes in the product description. Supervise play, check items for damage and follow the cleaning instructions supplied with the product. Email hello@snootly.shop if you need help choosing.